Frequently Asked Questions

Orders are paid online at checkout. You can pay by UPI, credit card, debit card or net banking through our secure payment gateway. Your payment details are handled by the gateway and are never stored on our servers.

Orders are generally delivered within 3–7 business days across India after dispatch. For eligible Delhi areas, 1-day delivery may be available depending on your pincode and serviceability.

Eligible return or replacement requests can be raised within 7 days from the date of delivery. We offer a replacement for items that arrive damaged, defective (not working on arrival) or incorrect, or where essential components are missing. Items should be unused and in their original packaging with all accessories, and a clear unboxing video is required as proof. Requests may be inspected before a replacement or, where applicable, a refund is approved. Change-of-mind returns are not accepted.

Our RC cars are selected with attention to design, features and driving experience, and every order is quality checked before dispatch to help ensure it reaches you in good condition.

You can reach us through our Contact page, by email at info@highspeedtoys.com, or by phone or WhatsApp where available. We're happy to help before and after your purchase.